PAYMENT POLICY
We accept Visa, MasterCard, Discover, Amex, PayPal, personal or company check, bank wire transfers, certified check, and money order. International invoices over $8,000 require a wire transfer, as do the sale and certain other high value items at our discretion. For items purchased online, you will be emailed an invoice within 24 hours after the auction. This email provides a link that allows you to pay immediately and securely pay online.  It is your responsibility to contact Federal Government Auction at (562) 356-8150 or email Federal Government Auction at info@FederalGovernmentAuction.com if you are unable to pay through our online check-out system.  If paying by check, money order, or cashier's check, Federal Government Auction reserves the right to hold all purchases until the check has cleared to the satisfaction of Federal Government Auction and its bank.  If paying by credit card, the billing and shipping address must be the same. If we are prevented by fire, theft, or any other reason whatsoever from delivering any property to the purchaser, our liability shall be limited to the sum actually paid, by the purchaser for such property.
A $25 fee will be charged for all returned checks. If a check fails to clear after second deposit, the purchaser will be held responsible for any and all fees incurred until we have collected good funds, including storage charges. Bad checks, fraudulent credit cards of purchases will be reported to the proper authority and will be prosecuted by Federal Government Auction to the fullest extent of the law.  Bidder shall be responsible for all costs of collection, including court costs and reasonable attorney's fees. By participating in Federal Government Auction through the internet, bidders consent to the jurisdiction of the Courts where the auctions are held.

SHIPPING POLICY
FREE Domestic Shipping, International Bidders pays shipping cost and applicable tax/duties.  We ship within 5-7 business days after receipt of payment. Tracking numbers will be emailed once merchandise is shipped.
Multi-Auction Services is our third-party partner for shipping services.  Federal Government Auction includes an estimated amount in the auction invoice post sale. All domestic shipments are insured at the total bid amount contained in the shipment. Federal Government Auction pays for insurance services at its own expense as security for both our customers and Federal Government Auction. We also require a direct signature from the bidder upon delivery. Large, heavy, fragile or otherwise unusual items may incur additional charges. Federal Government Auction utilizes UPS or FedEx ground shipping for U.S. domestic shipments, which may take between three and seven business days. Under special circumstances, Federal Government Auction may ship items using UPS or FedEx Express mail, private carriers or pack and ship companies, the cost of which will be charged to the bidder.  Shipping and handling charges to foreign countries often require registry or express mail. The shipping carriers may also limit insurance coverage to foreign locations. Federal Government Auction will ship items to foreign locations using the same classes of mail service and additional postal services that it uses to ship to U.S. domestic locations, to the extent that such services are available.
RETURN POLICY
All sales are final. There are no returns or refunds. In certain situations, if an exception is made, a RETURN MERCHANDISE AUTHORIZATION must be issued to return an item. In the event of a return, the Buyer's Premium will not be refunded. Buyer is responsible for all return shipping and insurance. Please note that returns are not accepted on Vehicles, Art, Memorabilia, or other large or heavy items. In the event of a cancellation, the winning bidder is required to pay 19% cancellation fee for every item.
Occasionally you may notice that an item is re-listed. This can be due to a variety of reasons such as a winning bidder in a previous auction not paying for the item, multiple types of the same item or it is one of the few items listed with a reserve and the reserve was not met.  Most Jewelry came from a jewelry manufacturing company that carries multiple similar items.
There are times in which we encounter excessive delays obtaining the lots from the consignors so this may delay shipment. However, this is very uncommon. Under the rare occasion that a lot/s cannot be obtained from the consignor, the auction will be cancelled and a 100% refund of your payment will be issued.  You agree that we are only liable up to the amount paid.

TERMS AND CONDITIONS
ALL LOTS ARE SOLD "AS IS" "WHERE IS". ALL SALES ARE FINAL.
Bidders agree to pay a 19% Buyer's premium added to the hammer price of the lot being auctioned.  Condition reports and/or Gemological reports in Auction catalog are not guaranteed and may vary in accuracy. It is the responsibility of prospective bidders to inspect the goods. All reports, measurements, opinion of values, age and quality are offered by Federal Government Auction but are not guaranteed. Neither the auction house, nor the consignor, is responsible for the accuracy of printed or verbal descriptions or its authenticity. All jewelry items sold by Federal Government Auction are evaluated by third party appraisal firms where certified GIA gemologists evaluate the weight, size and grade of gemstone and/or metal to determine the replacement value of the item. Please be advised that all appraisals are done for insurance purposes only and do not determine the actual value of the jewelry on auction. The appraisals are done for the sole purpose of protecting the buyer in the event of damage or loss of purchased jewelry items from Federal Government Auction. Federal Government Auction is not responsible for the opinions and appraisals of any third party appraisal firms and their experts.
Federal Government Auction and its representatives do not claim any expertise. Any condition statement is given as a courtesy to a client; it is only an opinion and should not be treated as a statement of fact. Federal Government Auction shall have no responsibility for any error or omission. The absence of a condition statement does not imply that the lot is in perfect condition or completely free from wear and tear, imperfections or the effects of aging. Any dispute of purchase must be made within 7 days of sale. All purchases in the state of California are subject to the applicable state sales tax (9.50%) unless the purchaser has a valid tax exemption number that will be applied to the invoice.

High and low estimates are provided solely for comparison purposes and for the auctioneers use only; customers should not use this figure as a true determination of value, or confuse an estimate with an appraisal. Federal Government Auction makes no warranties of any kind relating to them.
Lots may have reserves or minimum selling prices. This confidential figure is set by consignor and Federal Government Auction. Federal Government Auction will exercise all reserve bids. The record of sale kept by the auction house is final if any dispute arises. Digital recordings of the sale will be used for confirmation.
Bidder shall be responsible for all costs of collection, including court costs and reasonable attorney's fees. By participating in Federal Government Auction through the internet, bidders consent to the jurisdiction of the Courts where the auctions are held.

****** VERY IMPORTANT - PLEASE READ CAREFULLY ******
AS YOU HAVE ACKNOWLEDGED BY AGREEING TO THE TERMS OF THIS AUCTION, THERE ARE NO REFUNDS OR EXCHANGES. IN THE EVENT THAT YOUR RETURN, CANCELLATION, OR REFUND REQUEST IS GRANTED BY FEDERAL GOVERNMENT AUCTION, YOU AGREE THAT YOU ARE STILL RESPONSIBLE TO PAY A 19% BUYER'S PREMIUM (CANCELLATION FEE) FOR EACH ITEM AND ANY SHIPPING FEE PAID IS NOT ELIGIBLE FOR REFUND.
WE RESERVE THE RIGHT TO ACCEPT OR DENY ANY BID PLACED EITHER IN INVALUABLE.COM OR EBAY.COM.  LOTS MAY HAVE RESERVE. OXFORD AUCTION WILL BID AGAINST THE RESERVE. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT BID.