Frequently Asked Questions
We will send the invoice via email you used to register to our auction. You can pay with any major credit card using the secure payment link within the invoice. Alternatively, you can use other modes of payment such Bank Wire Transfer or Checks. You can also use this link to pay for your invoice. (use invoice payment form) automated notification should be sent to info[@]multiauctionservices.com.
Normally, you will get your package within 6 business days or earlier from the date your payment cleared our bank. We will email the tracking number as soon as it becomes available. Click here to get your tracking number.
Overseas customer is responsible for shipping fee and insurance plus any custom duties. We will email the tracking number as soon as it becomes available.
Unfortunately, we are unable to retract or cancel a bid. Bidders are responsible for all winning bids. By joining in our auction you acknowledge that you agree to our terms and conditions.
Normally, our auctions takes about 16 hours from start to finish. Once the auction is done, all winnings bidders will get their invoice via email.
Yes, currently we only accept any luxury branded bags and luxury watches.